Access support services
Ask Izzy helps you find support, now and nearby. Ask Izzy is a website that connects people in need with housing, a meal, money help, family violence support, counselling and much more.
It is free and anonymous, with thousands of services listed across Australia. And if you’re on the Telstra or Vodafone mobile networks, you can access Ask Izzy on your phone even if you don’t have credit or access to Wi-Fi.
Find a local service
Service providers use Ask Izzy too
Ask Izzy is used by service providers, government agencies and corporate hardship teams across Australia to help clients find support.
Ask Izzy takes the hard work out of finding relevant, up-to-date, and local support services for your clients, so you don’t get bogged down in admin or referral dead ends.
Wellbeing pocket guide
Discrete, wallet-sized service guides are available from our libraries, Visitor Information Centres and Neighbourhood Houses. Come say hello to our friendly staff and volunteers, who can direct you to these helpful guides. Inside you’ll find information for emergency and non-emergency services across a variety of sectors including mental health, food relief, financial wellbeing, legal aid and sexual health, among others.
Designed for those who may not always have access to the internet, keep these handy in your wallet or car and you’ll never be stuck.
Community Support & Services Network (CSSN)
The CSSN was established in October 2022 to provide a space for practitioners across all community services in Hepburn Shire to network, form contacts and relationships with one another.
An agreed action of the CSSN was to contribute to and promote ‘Ask Izzy’ to its communities to:
- Increase visibility of services to Hepburn Shire communities
- Increase accountability for service delivery to Hepburn Shire communities
- Increase visibility of services between service organisations, agencies, and community groups
- Strengthen referral networks between services
- Identify service network gaps.