The Council Plan 2025-2029 is being developed from a range of contributions, including a Deliberative Engagement Panel made up of community members from across the Shire. It's now time for the wider community to have their say on the Plan's priorities for our services and amenities. Complete the survey on our Participate Hepburn webpage before Sunday 27 April. Hard copies at libraries and hubs.
Due to the multiple public holidays, there are some impacts to Council's services and offices.
To raise a service request or report a problem relating to a Council service or asset, please log a service request using the link below. You will be issued a reference number so you can track progress on your request.
Log a service request
You can also phone our customer service centres on (03) 5348 2306.
Visit our Contact us page for after-hours emergency numbers.
Find out how to make a formal complaint.